Archives: Testimonials

Customer Testimonials

Support911 business and network cyber-security analysts support lead by Christian Benjamin, quickly analyzed and solved a rampant ransomware problem for our company; and no fuss, when we changed the job requirements, mid-effort. Their process and balanced scorecard reporting made it possible for executive management to understand and direct efforts. They responded immediately to the change request for network design consultation and guided us to trace the things blocking network functioning and got us up and running again, in less then twelve (12) hours from consultation! Thank you team Support911!

IT Coordinator, Logistics Company Operating in Piarco, Trinidad and Tobago

Flying in to Port Of Spain, Trinidad on a Sunday night. My office IT dead. Contacted Support911 requesting IT support intervention. Responded immediately! Promised to meet 08:00 AM at office. Support911 Group’s executive productivity and cyber-security IT operations specialist Christian Benjamin – Senior Business Analyst / Director, waiting for me! Basic wireless and Internet up repaired same morning! Their process kept me up-to-date throughout the project, directing everything via email and their Helpdesk. Complete network redone, upgraded and overhauled, and company intranet totally functional and properly documented to international standards. In only two weeks! These guys are the best!

General Manager, Aerospace Transport Company Operating in Americas, Piarco, Trinidad and Tobago

Team Support911 have truly made up for the terrible experiences I have had in the past with other IT support companies; even renewed my faith in professionals who know what they are doing. Thank you Mr. Benjamin and your team of Support911’s consultants! True to your word, your process kept me involved throughout at executive level, while you quickly reduced my operations running cost, and improved my business process to where I am comfortable with the level of efficiency; saving time and money. I am back in control! And my company is finally on the world internet map! Thank you!

Managing Director, Logistics Brokerage Company, Couva, Trinidad and Tobago

Christian Benjamin and his team at Support911 Group have been satisfying our IT requirements for over a decade. Whether it be designing a custom solution to fit our unique requirements, system implementation, or simply a consultation, they have always delivered expert technical know-how, professionally, cost effectively and on-time. They continue to be our preferred supplier for IT solutions.

David Maharaj / Group Executive IT Director, Scrip-j Printers Ltd, The Business Supply Group, Laventille, Trinidad and Tobago

We trust Support911’s ability and technical savvy to deliver expert advice and technical support to get the job done.  We value the fact that they seek to understand the business needs of their clients as a prerequisite to any engagement.  They are flexible in their approach and maintain a high level of professionalism.

IT Manager & Executive Chairman, Hadco Group Ltd, San Juan, Trinidad and Tobago

Although the Bristow Group have their own IT department, Christian Benjamin and his team at Support911 Group have always been there with insight, support, and vision enabling Bristow to stay ahead in our very competitive market.   On a personal note, Christian has become a trusted friend personally and to my family and has always supported the Wilhites with their own IT solutions, providing great assistance to allow me to work out of my office at home and allowing the children to interface with their school community which is very much IT based.  I would recommend him for anyone’s business and personal IT needs.

Capt. James M. Wilhite / G.M. Ret’d., Bristow Caribbean Ltd, Piarco, Trinidad and Tobago, The Caribbean

As our Preferred Partner since 2006, when Christian Benjamin’s team at Support911 designs and builds solutions for us, we pretty much have them set it up and then we forget about it.  They are that reliable!  Best part is, how quickly and seamlessly they work. Christian and his team, make the complicated look so easy.

Reginald Vigilant / Chief Operating Officer, OmniSystems Inc, USA

Christian Benjamin and his team at Support911 Group have been satisfying our IT requirements for over a decade. Whether it be designing a custom solution to fit our unique requirements, system implementation, or simply a consultation, they have always delivered expert technical know-how, professionally, cost effectively and on-time. They continue to be our preferred supplier for IT solutions.

David Maharaj / Group Executive IT Director, BOSS Division, The Business Supply Group, Laventille, Trinidad and Tobago

Christian and his team at Support911 are a more process oriented company and adopts a winning approach to resolutions and systems. They have worked with several large firms such as the Hadco Group and have a good track record I can safely attest to.

Ria de Gannes Consultant, Trade and Investment Solutions Company, Trinidad and Tobago, The Caribbean

Since being referred to me by Mr. Devesh Maharaj, Attorney-At-Law in 2008, I have always been impressed with your professionalism as ICT experts and your willingness to do whatever was necessary to accomplish any related task on time and within budget. It was this assessment of your competence which led me to approach and ask you to evaluate the website of the Fifth Summit of the Americas.  I was impressed with your means of providing the Office of the Prime Minister with a level of comfort and security comparable with that which obtains according to international best practice.

Felipe Noguera / Executive Assistant to the Ambassador and Secretariat, National Secretariat Office of the Prime Minister, Port of Spain, Trinidad and Tobago, The Caribbean