Flying in to Port Of Spain, Trinidad on a Sunday night. My office IT dead. Contacted Support911 requesting IT support intervention. Responded immediately! Promised to meet 08:00 AM at office. Support911 Group’s executive productivity and cyber-security IT operations specialist Christian Benjamin – Senior Business Analyst / Director, waiting for me! Basic wireless and Internet up repaired same morning! Their process kept me up-to-date throughout the project, directing everything via email and their Helpdesk. Complete network redone, upgraded and overhauled, and company intranet totally functional and properly documented to international standards. In only two weeks! These guys are the best!
General Manager, Aerospace Transport Company Operating in Americas, Piarco, Trinidad and Tobago