Archives: Testimonials

Very personal support, stays with you until the problem is resolved. Patient. The technician guided me and resolved all the issues that I had. I would recommend Support 911 to everyone.
Marlene Siu-Jahoor / Artist & Human Values Educator

Support911 are Real IT Experts!
Deochan Sookdeo, Principal | Accountant & Forensic Accountant, Equity Chartered Accountants, Trinidad

CSI provides commercial fit out and contracting services for modern interior spaces. Our quality of work and integrity are such, to meet the exacting standards of our residential, commercial and industrial clients. So when we need an ICT partner that we can trust, we call on Support911. Support911 Group’s competence, knowledge and expertise have been satisfying our demanding needs from day one; all to our clients complete satisfaction. Unmatched guarantee, warranty, after sales service and 24 hour IT support included. Garth Ramlochansingh / Operations Manager

Christian Benjamin and his team at Support911 Group have been satisfying our IT support needs since 2008. Their smart IT virtual data center and intranet system make it possible for us to work from anywhere, in the confidence that our information is protected, private and secure. Even when our ISP breaks down..amazing! Their customer portal keeps us up-to-date at management level, making it easy to direct all our IT systems and support by email and a click. Garth Ramlochansingh / Operations Manager & Alex Mackenzie / Director

The OTP now operates with a greater level of efficiency, privacy and security, thanks to your design and quickly installed virtual data center and intranet system. Michael London / IT Officer

Thank you for your pro-bono service to rid my laptop computer of ransomware and the many computer viruses. Hard to believe all of that got there and S…. antivirus was on there! Enjoy my book! Neil Giuseppi / Author, TV and Radio Announcer (Ret.)

Thank you Christian Benjamin, for the data you recovered from this tragic Osiris ransomware episode. Pity I contacted you after Microsoft and the other IT support company. What you recovered, all my folder names etc., they said was impossible to do. And considering, all your work performed remotely. That’s truly remarkable! Michael Hendrickson / International Consultant

Support911, for your backup data recovery of our customer’s important data, thank you. You guys really know your stuff. Senior IT Lead

Support911 business and network cyber-security analysts support lead by Christian Benjamin, quickly analyzed and solved a rampant ransomware problem for our company; and no fuss, when we changed the job requirements, mid-effort. Their process and balanced scorecard reporting made it possible for executive management to understand and direct efforts. They responded immediately to the change request for network design consultation and guided us to trace the things blocking network functioning and got us up and running again, in less then twelve (12) hours from consultation! Thank you team Support911! IT Coordinator

Flying in to Port Of Spain, Trinidad on a Sunday night. My office IT dead. Contacted Support911 requesting IT support intervention. Responded immediately! Promised to meet 08:00 AM at office. Support911 Group’s executive productivity and cyber-security IT operations specialist Christian Benjamin – Senior Business Analyst / Director, waiting for me! Basic wireless and Internet up repaired same morning! Their process kept me up-to-date throughout the project, directing everything via email and their Helpdesk. Complete network redone, upgraded and overhauled, and company intranet totally functional and properly documented to international standards. In only two weeks! These guys are the best! General Manager