Archives: Testimonials

CSI provides commercial fit out and contracting services for modern interior spaces. Our quality of work and integrity are such, to meet the exacting standards of our residential, commercial and industrial clients. So when we need an ICT partner that we can trust, we call on Support911. S911’s competence, knowledge and expertise have been satisfying our demanding needs from day one; all to our clients complete satisfaction. Unmatched guarantee, warranty, after sales service and 24 hour IT support included. Garth Ramlochansingh / Operations Manager

Christian and his team at S911 have been satisfying our IT support needs since 2008. Their smart IT virtual data center and intranet system make it possible for us to work from anywhere, in the confidence that our information is protected, private and secure. Even when our ISP breaks down..amazing! Their customer portal keeps us up-to-date at management level, making it easy to direct all our IT systems and support by email and a click. Garth Ramlochansingh / Operations Manager & Alex Mackenzie / Director

The OTP now operates with a greater level of efficiency, privacy and security, thanks to your design and quickly installed virtual data center and intranet system. Michael London / IT Officer

Thank you for your pro-bono service to rid my laptop computer of ransomware and the many computer viruses. Hard to believe all of that got there and S…. antivirus was on there! Enjoy my book! Neil Giuseppi / Author, TV and Radio Announcer (Ret.)

Thank you Mr. Benjamin, for the data you recovered from this tragic Osiris ransomware episode. Pity I contacted you after Microsoft and the other IT support company. What you recovered, all my folder names etc., they said was impossible to do. And considering, all your work performed remotely. That’s truly remarkable! Michael Hendrickson / International Consultant

Support911, for your backup data recovery of our customer’s important data, thank you. You guys really know your stuff. Senior IT Lead

Support911 productivity and cyber-security consultants Christian Benjamin and Colin Syriac solved a ransomware problem so quickly and did not kick a fuss when we changed the SOW mid-effort. Their process and balanced scorecard reporting made it possible for executive management to understand and direct efforts. They responded immediately to the new SOW request for network design consultation and guided us to trace the things blocking network functioning and get up and running again, in less then twelve (12) hours from consultation! Thank you team S911! IT Coordinator

Flying in to Port Of Spain, Trinidad on a Sunday night. My office IT dead. Contacted S911 requesting IT support intervention. Responded immediately! Promised to meet 08:00 AM at office. S911 Support productivity and cyber-security IT operations specialist Christian – Senior Business Analyst / Director, waiting for me! Basic wireless and Internet up repaired same morning! Their process kept me up-to-date throughout the project, directing everything via email and their Helpdesk. Complete network redone, upgraded and overhauled, and company intranet totally functional and properly documented to international standards. In only two weeks! These guys are the best! General Manager

Team S911 have truly made up for the terrible experiences I have had in the past with other IT support companies; even renewed my faith in professionals who know what they are doing. Thank you Mr. Benjamin and your team of S911 consultants, namely Ms. Ria deGannes and Mr. Colin Syriac. True to your word, your process kept me involved throughout at executive level, while you quickly reduced my operations running cost, and improved my business process to where I am comfortable with the level of efficiency. I am back in control! And my company is finally on the world internet map! Thank you! Susan Reginald / Managing Director

Christian Benjamin and his team at Support911 have been satisfying our IT requirements for over a decade. Whether it be designing a custom solution to fit our unique requirements, system implementation, or simply a consultation, they have always delivered expert technical know-how, professionally, cost effectively and on-time. They continue to be our preferred supplier for IT solutions. David Maharaj / Group Executive IT Director