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Systems Management

S911 ITSMā„¢ Service Desk is a leader in Systems Development, IT Advisory, IT Systems Management, Continual Services Improvement, IT Support, Services and Solutions.

Establishing and maintaining your unassailable position in business does not mean that you have to be victim of impediments or include the costly mistakes of so many others in your industry.

S911 ITSMā„¢ Service Desk: “Effectively converting your small and medium enterprise business IT systems into a sustainable revenue generator for your business.”

Success? It depends on you!

S911 ITSMā„¢ customizableĀ MSA managed services agreement can take complete care of all hardware, software, network, onsite IT services maintenance and emergency IT support under total care package and fixed rate terms.

Our ITSM IT systems management strategy can satisfy the total IT and Communications project requirements from your business process strategic plan and project for your small and medium enterprise SMB business, manufacturing, import, export, tourism, hospitality, school, office, health, corporation and home business.

S911 ITSMā„¢: ā€œContinual Services Improvementā€

The good news is S911 ITSMā„¢ marries the expertise of software developers, management consultants and IT systems managers into its IT Systems Management andĀ Enterprise Business Solutions.

S911 ITSMā„¢ team resources.

We work with your business to help empower and enable you to solve vulnerable IT business problems; trusted advisors, core values that include privacy and confidentiality, we assure the quickest response times,Ā expert knowledge, the best in capabilities and experience, and no-nonsense commitment and dedication to the achievement of the organization business goals and objectives.

S911 ITSMā„¢ ITSM Service Desk

Onsite emergency IT support on-call with the best response time, remote support with no-wait response time and including video log recording ofĀ activity by S911 ITSMā„¢ Service Agent for QC quality control and training purposes powered by CitrixĀ®.

S911 ITSMā„¢ Service Desk and Online Ticket create and open/view/track capabilities on your desktop or mobile handheld device from anywhere, including company Supervisor and automatic or on-demand email updates and viewing of Tickets.

Regular monthly ITSM systems management ITILĀ® systems documenting, systems analysis, reporting including timely and
strategic S911 ITSMā„¢ IT Advisory service recommendations for ITSM and Cybersecurity risk mitigation, and Continual Services ImprovementĀ to help the organization solve vulnerable IT problems, continually improve IT business processes, support the organizationĀ in achieving business goals, assure readiness for the biggest challenges, and reduce costs.

S911 ITSMā„¢ Total Care Package + Fixed Rate Plan terms.

Comprehensive managed services plan.

Complete care of total IT and Communications systems development, management, services maintenance and supportĀ requirements.

The best in strategic planning, systems development, team building, project management, support and maintenance.

IT business strategists serving your business process strategic plan with integrity, professionalism and accountability.

Simplified process, transparent plan and road map.

Total Care Package ā€“ Fixed Rate Plan

Strategically improve your business processes.

Assured achievement of business goals and objectives.

Sustainable return on investment.

Stay well ahead of rivals.

Powerful enhancements that provide assured readiness for the biggest challenges, and that reduces cost.

Key benefits of S911 ITSM.

Reduces cost by average of 75%.

Increased efficiency by greater than 65%.

Total Care Package ā€“ Fixed Rate Plan.

Enhanced IT and communications infrastructure enablingĀ higher value business processes,Ā Intranet internetworking, and to help generate and sustain increased revenue.

Greater efficiency, transparency, management, control and accountability.

RobustĀ IT infrastructure readinessĀ forĀ Virtual Data Centre andĀ Mobility.

Future-proof to expand, grow and operate anywhere at minimal cost.

Reliable, robust and total secure.

Reliable support, remote access and control.

Total information privacy.

Transnational capabilities.

Would you like to discuss your requirements?

Please use our contact form. Alternatively, please use our direct contact numbers and email on this page. Thank you for your valuable time.

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