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Services and Solutions

S911 ITSM™ is a trusted leader in solving vulnerable IT problems for growing companies.

“We solve vulnerable IT problems and effectively convert IT systems into sustainable revenue generators.”

Our easily custom tailored total care package and fixed rate plan quality service terms are designed to completely satisfy all IT requirements for your business, assure readiness for the biggest challenges and reduced costs; as such, we can provide you with the best in ITSM systems development, systems management, onsite IT services and emergency IT support, business continuity and disaster recovery BCDR, and the procurement and supply of specialized computer hardware and software, internet and intranet / VPN networks.

Our core competencies get vulnerable operational technology problems solved fast and efficiently. We provide cost effective best-practices and powerful solutions; our trusted international team of certified and experienced professional people, confidently satisfy all requirements for your business goals and objectives.

Systems Development: SMB Enterprise Business Solutions, BPM Business Process Mapping, BPR Business Process Re-engineering, Software Applications Development, Patch Management, Quality Management.


ITSM Systems Management: IT Infrastructure Assessment, Computer Support Services, Systems Management, Services Maintenance, Change and Incident Management, Equipment Maintenance and Repair, Managed Services, Total Care Package, Fixed Rate Plan.


Backup Recovery Systems: Data Backup Recovery, Network Cloud Storage, Deep Data Recovery, Hard Disk Drive Data Recovery.


Communications Systems: Communications Systems Development and Management, Enhanced Sales Marketing, Website, Email, Social Media, Internet Programming.


Intranet Systems: Firewall Systems, Data Backup Recovery, Accounting Systems, POS Point Of Sale, Customer Database Management, and more.


Network Infrastructure: Structured Cabling, Fibre, Telecoms, UPS Uninterruptible Power Supply, Genset, ACS Access Control Systems.


Unified Communications: VOIP PBX, Video Conference.


S911 ITSM™ Service Desk