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How to remove xHelper, the unremovable Android malware

The below following instructions rely on users installing the Malwarebytes for Android app, but this app is free to use, so it shouldn’t be any issue for users. Continue to instruction or click here to Learn more

Step 1: Install a file manager from Google Play that has the capability to search files and directories. (ex: Amelia used File Manager by ASTRO).

Step 2: Disable Google PLAY temporarily to stop re-infection.

  • Go to Settings > Apps > Google Play Store
  • Press Disable button

Step 3: Run a scan in Malwarebytes for Android to identify the nameof the app that hides the xHelper malware. Manually uninstalling can be difficult, but the names to look for in the Android OS Apps info section are firewayxhelper, and Settings (only if two settings apps are displayed).