Turning Leadership Into Heroes

S911 Support is a private IT company formed by a group of European, American and Caribbean enterprise-level IT specialists, focused on and involved in, solving vulnerable IT business problems for corporations and small to medium businesses.

Executive Team

Our business process was established to fill a vast need for quality specialist IT systems support and implementation that offer enterprise level products and service to businesses of any size, to European and American international standards; under quality service terms, at a fair price.

Our Company: Legal Entity: Support 911 (Est. 1996, Cont’d 2002)

Trading Name of Firm: S911, S911 Support

Our Website Address is: http://support911.net

Mission: Solving vulnerable IT business continuity problems with enterprise level IT specialist systems support and implementation to European and American international standards for businesses, any size.

Vision: To be the preferred provider of choice for quality products, service and support solutions that install quickly, immediately taking care of the support details, that protect the unassailable position of process, and that help to liberate the business to be focused on and involved in the process, at Board level.

Core Values: Privacy. Confidentiality. Honesty. Trust. Integrity. Respect. Diligence. Responsibility. Transparency. Accountability. Availability. Gratitude.

Employees: 100-150

Locations Of Operating : North America, Caribbean, Trinidad, UMEA, United Kingdom

Core Competencies

S911 Core Competencies
  • Software Development, Systems Integration, Operations and Maintenance, Warehouse Management, Project Management and Infrastructure Support,
  • Site Preparation Services, Network and Infrastructure Solutions, Maintenance and Systems Support, Computer Services and IT Support,
  • Intranet Web and Email Solutions, Offsite and Onsite / On-Premise Hybrid-Cloud Systems and Support,
  • Unified Communications, Video and Multimedia, Site Monitoring and Surveillance, Access Control and Asset Tracking,
  • ERP and Accounting, Application Development Data Analytics and Program Management, e-Commerce and Knowledge Base,
  • Business Continuity Disaster Recovery, Business Process Mapping / Improvement and Business Development,
  • Cybersecurity and Information Assurance, Big Data Analytics, Licensing and Certification, Forensics and Penetration Testing,
  • Augmented Reality, Virtual Reality Systems and Support,
  • Artificial Intelligence AI Systems and Support

Quality Products, Service and Support

The good news is, there is an S911 quality engineered smart IT product for every business need, any size. Always on-time and on-budget, we guarantee 100% satisfaction; solving vulnerable IT and business continuity problems, that would otherwise, block your business process.

  • Access Control System,
  • Backup Data Recovery System,
  • Big Data Analytics Management System,
  • Cybersecurity Process Immune System,
  • Delivery Support System,
  • Email Support System,
  • Helpdesk Support System,
  • Human Resources Management System,
  • Infrastructure Assessment System,
  • Intranet System,
  • Management and Project Accounting System,
  • Network Operations Center System,
  • Operational Process Application Development System,
  • Operational Process Systematization Eco-System,
  • Payroll Management System, 
  • Project Sales Marketing System,
  • Small Business System,
  • Surveillance System,
  • Unified Communications Messaging System,
  • Unified Social Media System,
  • Uninterruptible Power System,
  • Virtual Data Center System,
  • Website Development System.

Who We Work For?

We work for the people who want transnational capabilities, value for money, quality products and solutions, and are responsible for the organization operations maintenance, development and management.

“Our objective is clear: to get operational technology problems solved fast and efficiently. We aim to supply cost effective best-practices and solutions; and with our friendly, experienced and highly-qualified professional and international team, we are confident that we can satisfy all of your requirements.”

We provide smart IT products, services and support for the sectors and organizations listed below:

  • Accountants, Banks and Finance,
  • Attorneys-At-Law,
  • Aviation and Aerospace,
  • Construction,
  • Corporations,
  • Customs Brokerage and Logistics,
  • Engineering,
  • Government Agency,
  • Import and Export,
  • Inventory and Warehousing,
  • Legal,
  • Public Healthcare and Safety,
  • Public Service,
  • Manufacturing and Distribution,
  • Medical,
  • Non-Governmental Organizations (NGO) and Not For Profit,
  • Real Estate,
  • Research and Development,
  • Retail, 
  • Small and Medium Business.

Structure

  • S911 is a rapidly growing international system developer of choice for quality engineered products for your business demand needs. Carefully selected, our corporation, medium and small business-ready device and service plan options, help to simplify confusing and essential technologies for business environments of every type.
  • We appropriately segment the best options to provide your business, a reliable and robust system of solving vulnerable IT and business continuity problems. Always on-time and on-budget, and with your choice of AI guided, single-interface management and control options that 100% satisfy the demand needs of your business, any size.
  • Our quality products install quickly, immediately taking care of the support details to help to liberate your business, to develop, regulate and project manage important key responsibilities and functional operational areas, focused on, and involved in the process, at Board level.
  • All of our internal systems have the customer as their focus.
  • Our secure network of Systems Development and Systems Management partners and internal departments are staffed by international experienced professionals in over 25 separate certifications.
  • Our Help Desk and Knowledge Management systems are fully computerized, and on premise hybrid-cloud connected and our infrastructure service and systems support work on a 24×7 system.

Why Choose Us?

Value Proposition:

  • Global partner network of certified and vastly experienced professionals operating in over 22 countries.
  • Programme management developers for the EU, EMEA-UK, CIDA and IADB; respected by Industry partners.
  • HelpDesk System : automatic ticketing, company supervisor roles, unlimited users, knowledge base, satisfaction survey assessment, high-ROI, transparency.
  • Over 20 years in Business + Personnel certified in over 25 technologies + Multiple awards / extensions of contracts based on customer satisfaction + Low employee turnover.
  • Project delivery on time and on budget.
  • Total care package and fixed rate plan, quality service terms.

Keeping It Simple

About S911 Five-Step Systematization Design Process

  • Quality process; customer focused & involved, from :
    Visioning → Design → Establish → Actualize  → Manage
  • Capturing total customer requirements in each quality bespoke product.
  • Standardized product, custom tailored process.
  • Assured design and delivery, On-Time and On-Budget.
  • Certified advisory board, technical team and project leadership.
  • Complete system life cycle management.

Additional Services

  • IT Systems Management,
  • Onsite IT Service,
  • Emergency IT Support,
  • Remote and Unlimited Phone Support,
  • Preventive Maintenance,
  • Managed Services,
  • Consultation,
  • Operations and Maintenance,
  • Infrastructure and Systems Support,
  • Software Applications and Volume Licensing,
  • Chartered Accountant and Auditors,
  • Certified IS and IT Systems Managers and Auditors,
  • Certified HR Consultant.

How to access S911 Support services?

  • Private and Open Bids, Quotations and Tenders,
  • International and Local Private Company and Government Purchase Orders,
  • Check, Credit Card and FX Swift Direct Bank,
  • Managed Service Contract Vehicles,
  • Small and Long Term Contract Vehicles,
  • Pay As You Go,
  • Sub-Contracting of Core Competencies.

Thank you!

Thank you for your interest in contacting us! We eagerly await the pleasure of speaking with you. Please use our secure contact form, or email us, call us or visit us. Thank you!

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