About Us


Business Development, eCommerce and Digital Transformation managed service strategy enhancements for service Professionals and enterprise Business Owners

Established 1996, Support911® is the brainchild of a small group of independent European, North American and Caribbean business development and IT support and implementation consultants, ecommerce strategists and executive entrepreneur mentors who saw the need for Trinidad and Tobago and CARICOM small and medium size business owners to have timely, reliable and robust solutions for solving vulnerable problems, to be ready for the biggest challenges, and to reduce costs.


Industry: Business Development, Information Communications and Technology, eCommerce, Artificial Intelligence


Mission: Making good businesses better.


Vision:  Quality enterprise solutions, tools and powerful enhancements to international standards for solving vulnerable business continuity problems, making good businesses better and help to reduce business owner’s stress, liberate business owner’s time, save time and money, reduce cost, increase efficiency, assure readiness for the biggest challenges, attain an unassailable business and business development dynamic to help to ‘finish the race’.


Core Values: Support911® core values guide us in how we conduct ourselves personally and professionally, and care for our partners, employees and environment.

Successful Businesses and Business Development need smart planning and managing

Support911® specialties and consultant strategist professionals make internet ecommerce, environment, regulators, banks, investing and market access challenges a thing of the past. Our combined specialized knowledge and international experience help to empower self-employed, executive entrepreneurs and business owners with a powerful professional executive management team upgrade. Together we help to reduce cost, reduce business owner’s stress and to create better more timely, robust, efficient and effective tools and strategy enhancements that assure your unassailable position. Liberate business owner’s time. Achieve your goals. Help Executive teams to finish and win the race. Achieve Executive team purpose in less time. Learn more Specialties



Patented Digital Transformation

Using Support911® patented Digital Transformation assessment method we help service Professionals and enterprise Business Owners to Expertly analyze business needs, Create reliable, efficient and sustainable service support systems and solutions, Protect and optimize the business process, Quickly install the right powerful tools and enhancements to satisfy your business needs, Train employee users and operators for greater efficiency and in-house service support and operations maintenance, Keep and increase customer and vendor loyalty, Liberate business owners time, Have complete management and control, awareness and involvement of all aspects of the system development life-cycle, real-time, at Board level.


Over 150 years combined international experience

Certified eCommerce Strategists, Executive Entrepreneur Leadership and Mentoring Training, Certified Management Consultants, Certified Public Accountants, Tax Consultants, Forensic and Chartered Accountants, Senior Business Analysts, Certified Management and ISO 9001/2 Consultants, Certified Enterprise Resources Planning Consultants, Certified Workflow Process Engineering Consultants, Information Technology Support and Implementation Professional Consultants, Systems Integrators, Coders and Software Developers, Network Cyber-Security and System Engineers, Helpdesk Professionals.


Executive Team




Solving vulnerable Business Development, eCommerce and Information Communications and Technology problems


At lower total cost of ownership and higher return on investment, our Service Plans provide robust support options, timely and comprehensive maintenance and updates, unlimited phone support and free real-time dashboard access.


Featured specialties

OmniPro Professional Engineered Business Process Digital Transformation


OmniPro Professional Plus Bookkeeping and Business Development


OmniPro Professional Plus Cloud Network Virtualization Micro Data Center Server AI Cloud Management System


Key benefits

Support911® specialties install quickly at the lowest total cost of ownership (TCO) to help business owners to easily grow and manage the business, sustain maximum efficiency, save time and money, reduce business owners stress, be ready for the biggest challenges and reduce cost. Support911® specialties Liberate business owners time, Complete management and control of the business process at executive Board level, real-time from, Motivate stakeholder vendors, customers, employees, management and contract-staff members, Improve culture, Protect your business process from inside threats and unknown anomalies, Build the business to sell, for IPO, M&A and shareholder investment, Enable planning for business owners continuity and succession.

Executive Business Advisory News Briefs

Timely and unbiased

Support911® News Briefs is FREE to qualified entrepreneurs, provides comprehensive and accurate business development and IT advisory. Support911® News Briefs is powered by over 2500 governmental, financial, health and medical, social and economic, business and manufacturing, cyber-security, network infrastructure, information assurance, AI research and information technology sources from around the world. To subscribe, visit News Briefs and enter your email address into the online form. Go News Briefs

Contact Us


Contact Us


Ready to schedule consultation or want to share feedback? For same day response complete Support911® online email form, call us or visit us. We look forward to your feedback and to the pleasure of serving your business needs. Thank you!

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Online email

North America
(408) 426-5522 
(703) 879-6461 CEO/CTIO

Caribbean, CARICOM
(868) 221-6911 
(868) 351-4444 CEO/CTIO


We are licensed and registered to conduct business throughout the Caribbean and CARICOM, Trinidad and Tobago (TTO), Latin America (LATAM) and the United States of America (USA) including MD, SC, CT, NY, AZ, SD, FL, IA, GA, CA, DC, WI, ME, MI, VT, IL, CO, WV, OH, VA, LA, WA, NJ, RI, OR, MN, NV, KY, IN, NC, HI, PA, TX, NH, MO, MT.